Stop Letting Revenue Walk Out
Your CS Door
A course designed for CSMs who want to drive retention & expansion - without turning into sales reps
This 46-minute Course Will Help You:
Identify Key Growth Opportunities: Learn to ask questions that naturally lead to upsells and cross-sells.
Churn-Proof Your Renewals: Develop proactive strategies to secure renewals and eliminate churn risks.
Build Strategic Relationships: Engage key decision-makers and unlock untapped opportunities.
Storytelling for Expansion: Create narratives that inspire customers to invest further in your solution.
Reconnect with Unresponsive Clients: Implement techniques to re-establish connections with customers.
What You'll Get:
Master Skills in Minutes: Short lessons crafted to save you time and help you solve key challenges, with the entire course totaling just 46 minutes.
Optional Weekly Live Coaching with Julie Persofsky: Join whenever you need guidance, want to work through challenges, or learn from other professionals in a collaborative environment.
Worksheets & Blueprints: Hands-on resources to immediately apply what you've learned.
Real-World Application: Gain the confidence to improve retention, increase revenue, and strategically grow your accounts.
Why Choose
"Unlock Customer Revenue"?
In today’s competitive landscape, being a successful Customer Success Manager means more than nurturing relationships—it’s about confidently driving growth and measurable results. This course empowers CS professionals to:
Speak with
Confidence
Overcome the fear of sales conversations and lead with authority.
Reduce Churn
Implement proactive
strategies that foster customer loyalty and retention.
Expand
Accounts Strategically
Identify and leverage upsell and cross-sell opportunities effortlessly.
Turn
Conversations
into Growth
Deliver value consistently and grow revenue with every interaction.
What people are saying
"Julie's training on Rational and Emotional Impact transformed how I approach coaching and partner development. Since participating in her Revenue Training program during my time at Autodesk, I gained frameworks that l've since applied in countless partner trainings, including one in Argentina where the concepts resonated deeply. Her insights have had a lasting impact on my skills and confidence, driving real change in how I work today."
Scott Turner
Partner Account Manager
ESI Group
"I participated in Julie's inaugural small group coaching program. One of the advantages of this program is that you're not only learning from Julie but from your peers as well. All the sessions were informative, collaborative, and engaging.
I'd highly recommend the program to anyone looking for additional coaching. It's more cost-effective than other (larger) group training programs and due to the limited number of spaces, it was more impactful."
Julianne Walsh
Director Account Management
Dash Hudson
"The renewal framework is complete game changer. It is immediately actionable and is generating results.
That on its own justifies the investment for me. But, you're getting so much more value with content covering a number of tough CS topics such as engaging decision makers.
There are also group coaching calls to delve into the topics in more detail. I was so impressed, I signed up my whole team."
Martin Clarke
Co-Founder & CTO
Market to Market
Ready to Maximize Your Revenue Potential?
Join Julie Persofsky, a recognized leader in Customer Success, for this transformational course. Whether your goal is to enhance your confidence, boost customer retention, or drive strategic account growth, "Unlock Customer Revenue" will equip you with the skills and insights to achieve it all.
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